Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 12 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Can you save me money on international shipping?

I can often repackage your order to make it flat enough to ship in an envelope, saving international customers quite a bit on shipping. Please ask in your order comments or send me a conversation before buying and I will let you know if I can refund a portion of your shipping charges!

Do you refund excess shipping?

I Do! I refund any excess shipping over $1.00. I always work to keep shipping costs low, which means weighing each package and choosing the least expensive shipping method for you. Especially when ordering multiple small cuts of fabric, the system will very likely overcharge you and I will refund some of your costs. You can always send me a message with your location and items you'd like to purchase if you would like a more exact quote.