1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I can often repackage your order to make it flat enough to ship in an envelope, saving international customers quite a bit on shipping. Please ask in your order comments or send me a conversation before buying and I will let you know if I can refund a portion of your shipping charges!
I Do! I refund any excess shipping over $1.00. I always work to keep shipping costs low, which means weighing each package and choosing the least expensive shipping method for you. Especially when ordering multiple small cuts of fabric, the system will very likely overcharge you and I will refund some of your costs. You can always send me a message with your location and items you'd like to purchase if you would like a more exact quote.